We’re thrilled to welcome you back to Nationwide Arena. Thank you for doing your part as together we celebrate the return to LIVE and make new memories.
Here's what to expect ...
We've gone MOBILE. Tickets purchased via ticketmaster are delivered as a SafeTix code. Your phone is your ticket. Make sure your phone is charged with a bright screen. Transfer or accept a transfer and add tickets to your Apple Wallet OR Google Pay IN ADVANCE. Not valid printed on paper OR as a screenshot. Don't have a smartphone? - bring your confirmation email /photo ID to the Box Office the day of the event for assistance.
FACE COVERINGS/ MASKS are required for all guests age 3+.
Status on masks and ALL health & safety protocols including possibility of vaccine/ covid test requirements is subject to change.
NO BAG POLICY - Bags are NOT permitted except medical bags, diaper bags OR clutches no larger than 8”x 5”x 1” that will be x-rayed via a designated screening line.
Contactless walk-thru security screenings will be in place. All guests are subject to search. We suggest you leave most items at home. Management reserves the sole right to determine safety hazards. If prohibited or offensive items are found, guests may return them to their vehicle or surrender to Security without return.
Nationwide Arena has gone cashless. Make purchases with a debit or credit card. Concession stands accept Apple /Google Pay. Reverse ATMs on Main and Upper Concourses exchange cash for a no-fee debit card. Funds do not expire.
Surfaces are cleaned and disinfected before and after events. Nationwide Arena has earned GBAC STAR Facility Accreditation.