COVID Health & Safety - By purchasing tickets /attending an event, you agree to the requirements in effect at the time of the event. Ticketholders receive a KNOW BEFORE YOU GO alert. Masks are not required. We ask that guests are respectful of each other.
NO BAG POLICY - Bags are NOT permitted except medical bags, diaper bags OR clutches no larger than 8”x 5”x 1” that will be x-rayed via a designated screening line.
Contactless walk-thru security screenings will be in place. All guests are subject to search. We suggest you leave most items at home. Management reserves the right to determine what are prohibited or offensive items. Guests may return them to their vehicle or surrender to Security without return.
Nationwide Arena has gone cashless. Make purchases with a debit or credit card. Concession stands accept Apple /Google Pay. Reverse ATMs on Main and Upper Concourses exchange cash for a no-fee debit card. Funds do not expire.
We've gone MOBILE. Ticketmaster tickets are delivered as a SafeTix code. Your phone is your ticket. Keep your phone charged with a bright screen. Transfer and add tickets to your Apple Wallet /Google Pay IN ADVANCE. Not valid printed on paper OR as a screenshot. No smartphone? - bring your confirm email /photo ID to the Box Office the day of the event for assistance.
Surfaces are cleaned and disinfected before and after events. Nationwide Arena has earned GBAC STAR Facility Accreditation.
A to Z