GET READY FOR LIVE!
We’re thrilled to welcome you back to Nationwide Arena. Thank you for doing your part as we work together to make new memories.
Here's what to expect ...
FACE COVERINGS/ MASKS are strongly recommended for unvaccinated guests. Fully vaccinated guests are not required to wear face coverings. Those who feel most comfortable wearing a facemask regardless of vaccination status are encouraged to do so.
LIMITED BAG POLICY - Bags generally are NOT permitted. There is an exception for medical bags, diaper bags OR clutches no larger than 8”x 5”x 1” which must be x-rayed via a designated screening line.
Walk-thru security screenings will be in place. All guests are subject to search. In addition to the LIMITED BAG policy, we remind you to leave most items at home. Management reserves the sole right to determine safety hazards. If prohibited or offensive items are found, guests may return them to their vehicle or surrender the item to Security without return.
Surfaces and high traffic areas are thoroughly cleaned and disinfected before and after events. Hands-free soap and Hand sanitizer dispensers are readily available. The HVAC system circulates outside air through the arena for a minimum of 3x air changes per hour. Nationwide Arena has earned GBAC STAR Facility Accreditation.
Nationwide Arena has moved to mobile ticketing. Tickets purchased via ticketmaster.com are delivered as a SafeTix code. Your phone is your ticket. Not valid printed on paper OR as a screenshot. If you don't have a smartphone, bring your confirmation email /photo ID to the Box Office open on event days for customer service or the purchase of tickets available for sale.
Nationwide Arena has converted to a cashless experience from ticketing to concessions and merchandise. Purchases can be made with a debit OR credit card. Concession stands also accept Apple or Google Pay. Reverse ATMs are located at the Box Office, Main and Upper Concourses. Exchange cash for a no-fee debit VISA card that can be used wherever VISA is accepted. Funds do not expire.